Did you place an order without registering?

No problem! You can still make a return by following these simple steps:
  1. Register with the same email used to place the order.
  2. Login to your account.
  3. Click on the tab Orders / Request Return.
  4. Then click on Request Return.
It's easy and fast!

Shipping Information

Tracking is available after 3 working days from shipping confirmation and is sent by our systems automatically by email with all shipping status.

If he didn't arrive by email just send us an email to info@outletscarpeonline.it with the order number and the tracking request.

In any case, we remind you to carefully read the Terms of sale, where days and particular periods of the year that are exceptions are reported.