Contact Our Assistance

The assistance is operational from Monday to Friday., from 09: 00 to 12: 00.

To provide you with the fastest and most efficient support, we have differentiated our channels:

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📞 Telephone Assistance (Pre-sales Only)

This channel is dedicated exclusively to requests for product information before purchasing.

• Telephone number: 392.35.29.297

• Working time: Monday – Friday (09:00 – 12:00)

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📧 Email Support (Shipping, Returns, Other Inquiries)

For all other inquiries relating to orders already placed, shipments, tracking, returns, refunds, payments or technical problems with the site, please use email support.

• Direct email: info@outletscarpeonline.it

• Estimated response time: 48 working hours.

For any questions, you can also use the contact form on this page. You'll receive a response within 48 hours.

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