Did you place an order without registering?

No problem! You can still make a return by following these simple steps:
  1. Register with the same email used to place the order.
  2. Log in to your account.
  3. Click on the Orders / Request Return tab.
  4. Then click on Request Return.
It's easy and fast!

Shipping Information

Tracking is available 3 business days after shipping confirmation and is sent automatically by our systems via email with all shipping statuses.

Qualora non fosse arrivato via email basta inviarci una mail a info@outletscarpeonline.it con il numero di ordine e la richiesta del tracking.

In any case, we remind you to carefully read the Terms of Sale, where days and particular periods of the year that are exceptions are reported.