Something wrong? No problem, you have up to 30 days* to change your mind!
FREE RETURN PROMO! From February 3rd the free return. Please consult the product sheet or the conditions of sale for more information on the methods.
You have up to 30 days to return your order*!
Simply fill out the return form and wait for the instructions! It's very simple!
The refund will take place within 15 working days from the moment the return is delivered to our warehouse.
Once you have requested the return using the form below, all the instructions to follow in order to proceed will be sent via email.
Return requests** are processed by us within 48/72 hours.
Product Replacement or Return Request Form
*Return times are kinggolayou by the conditions of sale.
**Important: Return requests with incorrect information, such as names, order numbers, or other data, will not be recorded by the system. Please be very specific. We also kindly ask our customers not to re-submit return requests. In this case our system overwrites the old request and updates the dates, so the instructions will take a long time to arrive. All the necessary information was sent by the system at the time of shipment, directly to the email indicated when ordering. Each return must be authorized by us with an RMA number. Unauthorized returns are not permittedaraThey are not accepted.
